Effective Date: 08/10/2026 · Last Updated: 08/16/2026
Renovatrr is primarily a business software provider.
Our users may use Renovatrr to store and manage information about their own customers, homeowners, employees, subcontractors, vendors, and other individuals.
In those situations, the contractor or business using Renovatrr generally determines what information is collected and why it is collected.
For example, if a roofing contractor uploads a homeowner’s name, address, photographs, project information, or communications into Renovatrr, the contractor is responsible for determining whether it has the legal right to collect and provide that information to Renovatrr.
Renovatrr generally processes that information to provide the contractor with the Service.
Accordingly, depending on the circumstances and applicable law, Renovatrr may act as a service provider or processor for contractor-controlled information rather than as the primary controller of that information.
We may collect several categories of information.
When you create an account, we may collect:
You may provide information about your business, including:
Users may enter or upload:
Subscription payments may be processed by third-party payment providers.
Depending on the payment method and integration used, we may receive limited information such as:
We generally do not need to store complete payment-card numbers when a third-party payment processor handles payment processing.
When you use Renovatrr, we may automatically collect information such as:
We may use cookies, pixels, SDKs, local storage, and similar technologies to:
Where required by law, we will provide appropriate choices regarding non-essential cookies and similar technologies.
We may use information to:
We will not use personal information for purposes materially inconsistent with those described in this Privacy Policy without providing additional notice or obtaining consent when required by applicable law.
Renovatrr stores information submitted by users in order to provide the Service.
We do not claim ownership of project photos, logos, documents, customer information, or other User Content merely because it is stored within Renovatrr.
We use such information primarily to provide the functionality requested by the user.
For example, we may process project photographs to:
Certain Renovatrr features may use artificial intelligence or machine-learning technologies.
AI features may process information provided through the Service to perform functions such as:
Where third-party AI infrastructure is used, applicable information may be transmitted to that provider solely as reasonably necessary to provide the requested feature and subject to applicable contractual and privacy protections.
Renovatrr does not intend to use private project data to train public AI models unless separately disclosed and authorized where required.
Users should avoid uploading highly sensitive information unless it is reasonably necessary for use of the Service.
We may share information with the following categories of recipients.
Service Providers
We may use third-party providers for:
These providers may process information on our behalf.
Third-Party Integrations
Users may voluntarily connect Renovatrr to third-party services.
Examples may include:
When a user enables an integration, information may be transmitted to the applicable third party.
Once information is provided to that third party, the third party’s privacy policy and terms may apply.
Users should review the privacy practices of third-party services before enabling an integration.
Legal Requirements
We may disclose information where reasonably necessary to:
Business Transfers
If Renovatrr is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
Renovatrr’s core business model is software subscription revenue and related business services.
We do not intend to sell customer project databases or User Content as a standalone data product.
We may use certain technical information for analytics, attribution, advertising measurement, or marketing purposes where permitted by law.
Where applicable law provides consumers with a right to opt out of the sale of personal information or targeted advertising, Renovatrr will provide the applicable mechanism.
If a contractor uploads information concerning its customers into Renovatrr, Renovatrr may process that information on the contractor’s behalf.
The contractor is responsible for:
Renovatrr does not independently establish the purpose for which the contractor collects its customer’s information.
Renovatrr uses reasonable administrative, technical, and organizational safeguards designed to protect information.
Security measures may include:
However, no electronic storage or transmission system can be guaranteed to be completely secure.
You acknowledge that internet-based services inherently involve some security risk.
The FTC recommends that businesses assess the types of information they maintain, restrict access appropriately, protect information during transmission and storage, manage service providers, and maintain procedures for responding to security incidents. Renovatrr’s security practices are intended to follow these general principles as appropriate to our business and technology environment.
We retain information for as long as reasonably necessary to:
When an account is canceled or terminated, User Content may remain in backups for a limited period before being overwritten or deleted.
Retention periods may differ depending on the nature of the information.
Depending on your location and applicable law, you may have rights regarding your personal information.
These rights may include the ability to:
Delaware’s Personal Data Privacy Act, for example, provides covered consumers rights including access, correction, deletion, portability, and information about categories of third parties receiving personal data.
Rights vary depending on applicable law and may be subject to exceptions.
To submit a privacy request, contact:
Privacy Email: legal@renovatrr.com
Please include enough information for us to reasonably verify your identity and understand your request.
We may request additional information where necessary to prevent unauthorized disclosure.
Where applicable law requires a response within a specific period, we will respond within the timeframe required by law.
If you are making a request concerning information that a contractor controls, we may direct you to contact the applicable contractor because the contractor may be the controller responsible for that information.
Renovatrr is organized and/or governed under Delaware law and seeks to maintain privacy practices consistent with applicable Delaware privacy requirements.
Where the Delaware Personal Data Privacy Act applies, Delaware consumers may have rights including:
The Delaware Department of Justice states that the Delaware privacy law became effective January 1, 2025 and requires covered businesses to provide transparent information concerning personal-data collection, use, sharing, and consumer rights.
Residents of certain states may have additional privacy rights.
Depending on applicable law, these may include rights to:
Renovatrr will apply legally required rights based on the applicable jurisdiction and circumstances.
Renovatrr does not generally require users to submit sensitive personal information to use the Service.
Users should not upload sensitive information unless it is reasonably necessary for the intended use of the Service and the user has the appropriate legal authority to do so.
Sensitive information may include information relating to:
Where applicable law requires consent before sensitive information is processed, Renovatrr will seek to obtain or facilitate the required consent.
Renovatrr is intended for businesses and business users and is not directed toward children.
Renovatrr does not knowingly collect personal information from children under the age required by applicable law without appropriate parental consent.
If you believe a child has provided personal information to Renovatrr improperly, please contact us so that we can investigate and take appropriate action.
We may send transactional communications regarding:
You may opt out of promotional marketing communications where permitted by law.
You generally cannot opt out of essential transactional or security communications while maintaining an active account.
We may use analytics tools to understand how users interact with the Service.
Analytics information may include:
Analytics help us identify bugs, improve workflows, understand product adoption, and develop new features.
The Service may contain links or integrations to third-party websites and services.
Renovatrr is not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage users to review the privacy policy of any third-party service before providing information to it.
Renovatrr may use service providers located in the United States or other jurisdictions.
As a result, information may be processed or stored outside the state or country where it was originally collected.
Where required by applicable law, Renovatrr will use appropriate safeguards for international data transfers.
Renovatrr may collect information about businesses rather than individuals.
Certain business information may not constitute personal information under applicable privacy laws.
However, when business information is associated with an identifiable individual, it may be treated as personal information where required by law.
Renovatrr may create aggregated, statistical, or de-identified information from data collected through the Service.
Where permitted by applicable law, Renovatrr may use such information for purposes including:
We will not attempt to re-identify properly de-identified information except where permitted or required by law.
You may request deletion of your Renovatrr account by contacting us or using available account controls.
Deleting an account does not necessarily require Renovatrr to immediately delete every copy of information.
Information may be retained where reasonably necessary for:
If Renovatrr experiences a security incident involving personal information, we will investigate the incident and provide notifications where required by applicable law.
Notification timing and content may vary depending on the nature of the incident and applicable legal requirements.
Contractors may use Renovatrr to manage employees, crews, subcontractors, and other workers.
The contractor is responsible for ensuring that its collection and use of employee and worker information complies with applicable employment and privacy laws.
Renovatrr processes such information primarily to provide the requested business-management functionality.
Where Renovatrr facilitates payments or integrates with financial technology providers, additional privacy practices may apply.
Financial information processed directly by a third-party financial institution, payment processor, lender, or financing provider may be governed by that entity’s privacy policy and legal obligations.
Renovatrr does not necessarily receive or maintain all financial information submitted through an integrated third-party service.
Where Renovatrr does receive financial information, we will process it in accordance with this Privacy Policy and applicable law.
We may update this Privacy Policy from time to time.
If material changes are made, we may notify users through the Service, email, website notice, or other reasonable means.
The updated policy will identify its effective date.
Your continued use of the Service after the effective date constitutes acknowledgment of the updated policy to the extent permitted by law.
For privacy questions, requests, or concerns, contact:
Renovatrr
RENOVATRR DA, INC
800 N King Street Ste 304
Wilmington, Delaware 19801
Privacy Email: legal@renovatrr.com
Website: renovatrr.com